COVID PROTOCOLS UPDATE

Dear clients

On August 3, 2021, Dr. Brent Roussin announced upcoming changes to the Public Health Orders which take effect on August 7th.

To keep the safety and well-being of all our clients and massage therapists, our clinic still continue to require the use of face masks for in-person service until future notes .

Thank you for your understanding and cooperation.

What is your cancellation policy?

• Cancellations within 24 hours are subject to a 50% appointment fee.

•No-shows are subject to 100% of the appointment fee

Direct billing 

-We offer direct billing to Blue Cross Manitoba, Medivie Blue Cross,  Canada life, Green shield, Sun life financial, GroupHealth, Maximum Benefit, RCMP, VAC

-We MUST contact and confirm insurance plan details BEFORE billing for you, so when visiting us for the first time on an evening or weekend, we will need your insurance information prior to your appointment to contact the insurance company during their office hours

-This is a FREE service we extend to our clients but, as each plan is organized differently, should we encounter any issues (run out of coverage, deductible, require a medical note, insurer denies claim etc.) we reserve the right to request immediate payment in full for your service

Why must I fill out Health History forms when I see a Massage Therapist?

Health History is the first step to allowing your Registered Massage Therapist(RMT) to understand your massage therapy needs as well caution or what may be referred to as contraindications* to treatment. With this information, along with educated questions and assessment, an effective and safe treatment plan can be developed.

What methods of Payment do you accept?

We accept the following methods of payment:

 Mastercard*VISA*INTERAC*Debit*CASH